Al Nexzit Consults
IT Support Staff
Dubai
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Job Details
Al Nexzit Consults
IT Support Staff
Dubai
Salary
Job Type
Experience
Languages
English :Respond to user queries regarding the use of software applications.
Perform software installations and configuration on desktop PCs and peripherals.
Perform preventive maintenance on computer equipment.
Create, update and maintain email accounts and servers for assigned clients.
Perform network and structured cabling installations.
Manage complex IT solutions with service providers (Google, Microsoft, Telecommunications Companies, etc.).
Raise opportunities for new services within assigned clients.
Job Experience/Requirements:
Education: Higher Level Technician in Support, Computer Engineering
Experience: 3+ years in customer support
Software: Helpdesk (Zendesk or similar), CRM (Salesforce, HubSpot, similar)
Advanced level Windows administration.
Intermediate level connectivity and network administration.
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