The Emirates Group
Operational Engineer L 1
Dubai
0 - 0 AED
Full Time
1 year ago
Experience: 1 to 2 years
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Job Details
The Emirates Group
Operational Engineer L 1
Dubai
1 year ago
Salary
0 - 0 AED
Job Type
Full Time
Experience
1 to 2 years
Job Purpose: At Emirates, we believe in connecting the world, to and through, our global hub in Dubai and in constantly innovating to ensure our customers ‘Fly Better
’.
Our Cyber Defence Operations team
is
looking to urgently hire a
n
Operational Engineer - Level 1 CSOC
’.
Our Cyber Defence Operations team
is
looking to urgently hire a
n
Operational Engineer - Level 1 CSOC
A role for cybersecurity enthusiasts to kickstart their career in monitoring and analysing security events as well as supporting co-ordination of associated remediation efforts.
Y
our role is to
monitor
, analyse and respond to Cybersecurity issues. You will serve as the first line of defence, address incidents, service requests and ensure efficient triage and routing of more complex issues. The role is on-site and based on shift rotation within a 24x7 operations.
Y
our role is to
monitor
, analyse and respond to Cybersecurity issues. You will serve as the first line of defence, address incidents, service requests and ensure efficient triage and routing of more complex issues. The role is on-site and based on shift rotation within a 24x7 operations.
What you will do:
-
Respond to incoming incidents and service requests.
Assist
with the detection, prevention, identification and reporting of
potential cybersecurity
incidents including but not limited to attacks, intrusions, anomalous
activities
and misuse activities.
Respond to incoming incidents and service requests.
Assist
with the detection, prevention, identification and reporting of
potential cybersecurity
incidents including but not limited to attacks, intrusions, anomalous
activities
and misuse activities.
-
Assist
with performing correlation of security events and incidents using information gathered from a variety of sources within the organization.
Assist
with performing correlation of security events and incidents using information gathered from a variety of sources within the organization.
-
Collaborate with Level 2 engineers for escalated issues and further analysis. Document and escalate incidents, including event history,
status
and potential impact to higher tiers for support and where in-depth investigation may be required.
Collaborate with Level 2 engineers for escalated issues and further analysis. Document and escalate incidents, including event history,
status
and potential impact to higher tiers for support and where in-depth investigation may be required.
-
Document incidents and service requests. Manage all confirmed incidents in accordance with the incident management process.
Assist
in the tracking and documentation of cyber incidents from
initial
detection through to final resolution.
Document incidents and service requests. Manage all confirmed incidents in accordance with the incident management process.
Assist
in the tracking and documentation of cyber incidents from
initial
detection through to final resolution.
-
Support daily shift handover and basic KPI reporting inputs.
Support daily shift handover and basic KPI reporting inputs.
Specific knowledge
and
skills
relevant to the role of
Operational Engineer - Level 1 CSOC
.
and
skills
relevant to the role of
Operational Engineer - Level 1 CSOC
.
The following are critical skills required to be successful in this role:
-
A strong foundation
in cybersecurity principles, concepts, and best practices is crucial. This includes understanding common attack vectors, malware types, and security
protocols.
A strong foundation
in cybersecurity principles, concepts, and best practices is crucial. This includes understanding common attack vectors, malware types, and security
protocols.
-
Proficiency
in using SIEM tools is essential for monitoring and analysing security events. This involves the ability to correlate and interpret log data from various sources to
identify
potential security incidents.
Proficiency
in using SIEM tools is essential for monitoring and analysing security events. This involves the ability to correlate and interpret log data from various sources to
identify
potential security incidents.
-Knowledge of incident response procedures
is
key. This includes the ability to respond to security incidents, mitigate threats, and document the entire incident response process quickly and effectively.
is
key. This includes the ability to respond to security incidents, mitigate threats, and document the entire incident response process quickly and effectively.
-Understanding network protocols, traffic analysis, and the ability to
identify
suspicious or malicious network activities are vital skills for a CSOC Level 1 analyst. This involves monitoring network traffic and
identifying
anomalies.
-Strong communication skills are crucial for collaborating with team members, sharing insights about security incidents, and
providing
clear and concise reports to stakeholders. This includes both written and verbal
communication.
identify
suspicious or malicious network activities are vital skills for a CSOC Level 1 analyst. This involves monitoring network traffic and
identifying
anomalies.
-Strong communication skills are crucial for collaborating with team members, sharing insights about security incidents, and
providing
clear and concise reports to stakeholders. This includes both written and verbal
communication.
Qualifications & Experience: What you will bring:
Qualifications:
A degree in computer science, information systems, engineering, telecommunications, or other related scientific or technical discipline is desired, four (4)
additional
years of overall experience as below may be substituted for the degree.
Experience:
- Overall 2+ years’ experience working in a large-scale IT environment with a focus on Information Security.
- Experience working in a
CyberSecurity
Operations Centre (CSOC) or Network Operations Centre (NOC) is desired.
- Experience working with Commercial Off-the-shelf (COTS) technologies in a CSOC is desired.
Knowledge
and
skills:
and
skills:
- Threat Detection and Response (CSOC): Basic understanding of threat landscape and security alerts
-
I
nfrastructure Protection: Knowledge of basic firewall and network security configurations.
I
nfrastructure Protection: Knowledge of basic firewall and network security configurations.
- Identity: Familiarity with standard IAM tools and user access provisioning
- Knowledge of Windows and Linux operating systems
- Knowledge of network infrastructure including routing and switching
- Knowledge of web servers, databases, and operating system security
- Understanding of the latest security principles, techniques, and protocols
- Ability to multi-task, work independently and as a part of a team, share workloads, and deal with sudden shifts in priorities.
- Ability to triage and escalate effectively.
Salary & Benefits: Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. You can find out more information about our employee benefits in the Working Here section of our website www.emirates.com/careers. Further information on what’s it like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section.
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